Press Releases

SANTA ANA, Calif. – July 11, 2022 – The Board of Directors of Orange County’s Credit Union announced today the appointment of Lucy Ito as interim CEO, effective July 11, 2022. With over 30 years of experience, Ito most recently served as the resident and CEO of the National Association of State Credit Union Supervisors (NASCUS) before she retired from that position in December 2021. Ito is both an Orange County resident and longtime Member of Orange County’s Credit Union. Prior to NASCUS, she held leadership positions at the California and Nevada Credit Union Leagues and the World Council of Credit Unions. Ito recently received the National Credit Union Foundation's Herb Wegner Memorial Award for Outstanding Individual Achievement, the highest and most prestigious honor that can be bestowed upon any leader in the credit union industry. "On behalf of the Board of ...

SANTA ANA, Calif. – July 5, 2022 – Orange County’s Credit Union, a Santa Ana-based financial services provider with more than 120,000 Members, reveals a unique, new offering for a smoother home loan process, Home Connections. The program is designed to make homeownership more accessible for Members in Orange, Los Angeles, Riverside, and San Bernardino Counties. As part of its continuing commitment to provide home loans with low rates and exceptional service, Orange County’s Credit Union offers a mix of convenient technology, unmatched savings, and one-on-one guidance to seamlessly navigate the tumultuous homebuying process. The complexity of the homebuying process, as well as misinformation or a lack of understanding about requirements, can discourage potential homebuyers from taking their first steps toward purchasing a home. Orange County’s Credit Union recognizes how important it is to have a safe, comfortable home and how ...

SANTA ANA, Calif. – June 17, 2022 – The Board of Directors of Orange County’s Credit Union announced today that President and CEO Shruti Miyashiro has resigned from the Santa Ana-based not-for-profit financial services provider, effective July 21, 2022. Miyashiro will join Digital Federal Credit Union as President and CEO effective August 1, 2022. The Orange County’s Board of Directors, with support from Miyashiro and the executive management team, are working closely together to formulate the transition plan. "We've accomplished so much in the last 14 years, including establishing a strong leadership team that, in partnership with our talented Board, will continue to drive the Credit Union’s commitment to our Associates, Members, and communities," said Miyashiro. "Orange County’s Credit Union is a remarkable place and I am proud of what our team has achieved." "On behalf of the Board of Directors, we ...

SANTA ANA, Calif. – Feb. 1, 2022 – Orange County’s Credit Union, a Santa Ana-based financial services provider with over 120,000 Members, welcomes Andy Oftelie as a new member of its Board of Directors.    The Board of Directors are volunteers who hold responsibility for setting the Credit Union’s strategic direction and ensuring the safety and soundness of the Credit Union in an increasingly complex financial services ecosystem, with a focus on Member engagement and satisfaction.   "We remain dedicated to delivering excellent service to our Members and continuing to provide an award-winning work environment for our Associates," said Orange County’s Credit Union CEO Shruti Miyashiro. "This level of commitment and enforced standard of excellence is a testament to the exemplary Board leadership appointed. With Andy Oftelie, we will be able to maintain corporate excellence, which is an essential part of our ...

SANTA ANA, Calif. – Feb. 1, 2022 – Orange County’s Credit Union, a Santa Ana-based financial services provider with more than 120,000 Members, has partnered with Irvine Community Land Trust to support Sage Park, the newest affordable ownership housing development in Irvine, Calif. In its first-time partnership with the Irvine Community Land Trust, Orange County’s Credit Union underscores its dedication to supporting Orange County residents with housing solutions and increasing accessibility to the housing market. With Irvine and Orange County being one of the most expensive places to live, moderate- and low-income Orange County families are finding it difficult to afford housing. The Sage Park development consists of 68 affordable for-sale townhomes located in the Portola Springs area of Irvine, and has convenient access to 133 and Portola Parkway. Following a multistep application and vetting process to confirm eligibility, the already ...

SANTA ANA, Calif. – Nov. 1, 2021 – Orange County’s Credit Union, a Santa Ana-based financial services provider, welcomes three leaders across three departments as part of its commitment to grow and provide exceptional service to its 120,000 Members. Fabiana Burkett joins as the Vice President of Enterprise Risk Management, Tim Kim joins as the new Assistant Vice President of Call Center, and Jeannine Tuchscherer joins as the Assistant Vice President of the Project Portfolio Management Office. “We remain focused on our ‘people-first’ commitment, consistently identifying ways to elevate people over profits in all we do. That’s evident in how we serve our Members and our communities,” said Orange County’s Credit Union CEO Shruti Miyashiro. “In welcoming these experts to the team, we’ll be able to prioritize Member service, strong security, and Member engagement.” In her new role as the vice president ...

SANTA ANA, Calif. – August 12, 2021 – Orange County’s Credit Union, a Santa Ana-based financial services provider with more than 120,000 Members, received $1.8 million as part of the Rapid Response Program COVID-19 relief efforts awarded to select and top-tier community development financial institutions. As a certified CDFI with a low-income designation, Orange County’s Credit Union has been highly-focused on providing safe and helpful information, products, and services with the knowledge that many people in the community are struggling financially throughout the pandemic. This CDFI Rapid Response Grant allows the Credit Union to continue to provide financial aid to Members, particularly those in underserved communities, who are working to get back on their feet after the pandemic’s adverse economic effects. Provided by the U.S. Department of the Treasury, the Rapid Response Grant awarded to Orange County’s Credit Union is part ...

SANTA ANA, Calif. – April 15, 2021 – Orange County's Credit Union, a Santa Ana-based financial services provider with more than 120,000 Members, is expanding its leadership team with a new position, vice president of human resources, and welcomes Bernice Gonzalez to the role. Gonzalez brings more than 15 years of human resources experience in financial and educational institutions.     Bernice Gonzalez, Vice President of Human Resources, Orange County's Credit Union     As the newly appointed vice president of human resources, Gonzalez will work closely with Chief Associate Experience Officer, Rebecca Bower, to nurture and promote Orange County's Credit Union's people-first culture that is dedicated to serving Members, Associates, and the greater Orange County community. Gonzalez will focus on talent acquisition, team performance, workforce planning, employee relations, employee engagement, and company culture. She will also oversee day-to-day Associate operational functions, as well as serving ...

SANTA ANA, Calif. – Feb. 17, 2021 – Orange County’s Credit Union, a Santa Ana-based financial services provider, adds two new leadership positions as part of its commitment to provide exceptional service to its 117,000 Members. Rebecca Bower is promoted to Chief Associate Experience Officer and new team member Raymond Lam joins as Vice President of Enterprise Technology Services. “We’re always focused on the Member experience and how to continually raise the level of service we provide,” said CEO Shruti Miyashiro. “As we grow and the financial services landscape continues to evolve and become more complex, we recognize the needs of our Members, Associates, and community are changing. The creation of these new positions is part of our ongoing investment to ensure the highest standards of service across our footprint.” As the newly promoted chief associate experience officer, Bower will lead the charge ...

SANTA ANA, Calif. – Jan. 20, 2021 – Orange County’s Credit Union, a Santa Ana-headquartered financial services provider with more than 117,000 Members, announces its newest branch location in Huntington Beach is now open to the public. The new Huntington Beach branch replaces the previous Fountain Valley location, just two miles down the road. The move to Huntington Beach creates a more centralized location with easy access from two major cross streets, more convenient access to an ATM and night drop-box, and refreshed building neighboring great retail shops and ample parking. Local Members will enjoy consistent and uninterrupted financial services by the same friendly Associates from the former Fountain Valley branch location. As with all Orange County’s Credit Union branches, Members can choose from an array of financial services, including checking, savings, and retirement accounts, mobile and online banking, as well ...